ONLINE ACCOUNT | We have made some improvements to our Online Portal. If you are struggling to access it, you may need to reset your password or reregister for an online account. For more information visit Torus.
We are currently experiencing an issue affecting card payments made over the phone and are actively investigating the matter.
Customers can continue to make payments through our other standard channels, such as the online portal, which are not affected by this issue.
We apologise for any inconvenience and will provide a further update once the issue has been resolved.
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